Privacy Policy
We thank you for trusting Trop Aquarium with your personal data and information. We are here to inform you under what circumstance do we collect informations from you, how are these informations used, how we protect your data and etc.
1. What information do we collect?
1.1. We collect information from you when you register on our site, place an order or subscribe to our newsletter. In the above actions, you may be asked to enter your: name, e-mail address, phone number and/or mailing address.
1.2. You may, however, visit our site anonymously.
2. What do we use your information for?
2.1 Any of the information we collect from you may be used in one of the following ways:
2.1.1. To personalize your experience
2.1.1.1. Better respond to your individual needs.
2.1.2. To improve our website
2.1.2.1. We continually strive to improve our website offerings based on information and feedback we receive from you. Customer service and market surveys might be prompted to users. These surveys are 100% optional.
2.1.3. To improve customer service
2.1.3.1. Effectively respond to your customer service requests and support needs
2.1.4. To process transactions
2.1.4.1. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
2.1.5. To send periodic emails
2.1.5.1. To keep you informed about updates and information pertaining to your order.
2.1.5.2. To keep you updated with any changes in service
2.1.5.3. To keep you informed of any promotional newsletters which we think you might be interested in
2.1.6. Internal record keeping
3. How do we manage your information?
3.1. We make every effort to put in place suitable precautions to safeguard the security and privacy of all users' personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorised third parties.
3.2. However, due to the limitations to control each and every risk on the internet, users are to be cautioned about the data they enter. In any case of suspicious activity which users experience on our website, users are to contact the customer service for help and clarifications.
4. Do we use cookies?
4.1. Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
4.2. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
4.3. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn off your cookies, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
5. Do we disclose any information to outside parties?
5.1. We do not sell, trade, or transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe this release is appropriate to comply with the law, enforce our site policies, or protect our's or others' rights, property, or safety. However, non-personal identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
6. Third party links
6.1. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites (any other website of which domain is not tropaq.com), have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Personal Data Protection Act (Singapore)
7.1. By using this site, you agree to allow us to collect or use your information in an appropriate manner in accordance to the Personal Data Protection Act of Singapore.
8. Online Privacy Policy Only
8.1. This online privacy policy applies only to information collected through our website and not to information collected offline.
9. Terms and Conditions
9.1. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
10. Your Consent
10.1. By using our site, you consent to our website’s Privacy Policy.
11. Changes to our Privacy Policy
11.1. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
12. Contacting Us
12.1. If there are any questions regarding this Privacy Policy you may contact us using the contact form.
Privacy policy modification date: 15/04/2020
